For over three decades, Mary Anne Joseph has been at the forefront of supporting children with special needs — especially those on the autism spectrum — through her work in behaviour modification and early intervention. A recent graduate of Wawasan Open University‘s (WOU) Bachelor of Arts (Honours) in Psychology programme, Mary Anne exemplifies lifelong learning and compassionate advocacy.

Mary Anne’s journey began long before she enrolled at WOU. With her first degree in Special Education from the University of Newcastle upon Tyne, UK, she started working as a Home Programmer, conducting hands-on training with children and their parents to manage challenging behaviours. “My motto has always been: Train the Parent, Train the Child,” she says. “When families are empowered with knowledge and skills, the child’s growth becomes a shared success.”

Her career spans continents — including founding a special needs centre in Al Khartoum, Sudan — and continues to touch lives through community training, parent workshops, and counselling. Along the way, she has witnessed the emotional toll that a lack of support takes on families, especially mothers, who are often the primary caregivers. “The gap is not just in services for children,” she explains. “There’s also a dire need for emotional support for parents.”

Studying as a working adult gave me a deeper understanding of the psychological needs of both children and adults, says Mary Anne.

Pursuing her Psychology degree at WOU helped her bridge practical experience with theoretical insight. “It was eight years of ‘sweating tears and blood’, but worth every moment,” she reflects. “Studying as a working adult gave me a deeper understanding of the psychological needs of both children and adults, including those facing trauma.” Her academic journey also led her to unexpected paths, such as counselling women on death row and survivors of domestic abuse.

Mary Anne credits her academic success to the dedicated lecturers and the supportive staff at WOU’s Ipoh Regional Centre. “I was on the Dean’s List once, and I owe that to the constant encouragement I received, especially from Puan Irmadura Ramli, Senior Lecturer at the School of Education, Humanities, and Social Sciences,” she says. “Now, my son is also pursuing his degree at WOU. It’s come full circle.”

In her recent article Helping Children Thrive, she underscores the urgency of early intervention, especially between the ages of 0 to 6, and the need for ongoing parent-teacher collaboration. “I’ve seen too many children with mild learning difficulties placed in special needs classes when they could thrive in mainstream settings — if only we had the right support systems,” she shares. She also advocates for more training in behaviour modification for both educators and parents, as well as stronger emotional support networks.

Asked what change she’d implement at a national level, her answer is clear: “Train teachers and parents in behaviour modification. It transforms not only the child’s behaviour but uplifts the entire family dynamic.”

Mary Anne continues to share her expertise through seminars and workshops, and she dreams of writing a book to pass on her insights to fellow professionals. Her mission is deeply rooted in empathy and structure: “Children thrive on consistency. Behaviour modification is not just a technique — it’s a way to instil confidence and dignity.”

One story that has stayed with her involves a 5-year-old child from Africa with violent behaviour. After intensive behavioural training, the child — who previously could not sit for long — was calm enough to remain seated during a 16-hour flight home. “That email from his parents meant everything,” she says with a smile. “It was proof that with the right guidance, transformation is possible.”

Mary Anne’s mission, in her own words:

“Observation through behaviour modification increases the positive attitude of humanity.”