Quality Assurance underpin the learning process at WOU

Twenty staff from the four Schools and ETP attended the seventh training workshop titled ‘Quality Assurance in Open Distance Learning (ODL)’ at the main campus.  This was part of the in-house Certificate Course on ODL organised by the Human Resources Department.

Deputy Vice Chancellor (Academic) Prof Dr Ho Sinn Chye said that quality assurance is process oriented, and requires having a good QA policy, standard operating procedures (SOPs) and a system that meet set standards, and taking measures to avoid mistakes.

Prof Ho says Quality Assurance is process oriented.

PROF HO SAYS QUALITY ASSURANCE IS PROCESS ORIENTED.

He explained that in the development of any new academic development, the internal QA process involves the School Board, Senate and Management Board. The QA process also calls for input from external parties; these are the Academic Peer Group, External Course Assessor, External Examiner, External Programme Assessor, and the Board of Governors.

 

Dr Andy Liew shares on the University's QA policies.

DR ANDY LIEW SHARES ON THE UNIVERSITY’S QA POLICIES.

Meanwhile QA Manager Dr Andy Liew shared on WOU’s QA policy and the programme approval process. The policy – adopted by the Senate in May 2010 and reviewed every three years – contains the quality objectives and expectations of WOU.  Staff can access the QA Policy from the Chancellery page of staff portal.

Dr Andy undertook an activity exercise for each participant to explain how the words he listed on the white board – such as courses, assessment, vision, continuous, leadership, programme, feedback, stakeholders, staff, procedures, accreditation, communication, and image – are linked to QA.

He highlighted that the success of a QA policy rests on shared responsibility, continuous improvement, and frequent communication to keep everyone updated. He informed that there are presently 166 SOPS for ensuring quality in the various departments. “We need a QA Policy for customer confidence and organisational credibility, and to ensure all work processes are carried out efficiently,” he added.

The eight focus areas of WOU’s QA Policy are: programme planning and development; course design, development and production; course delivery; examination and assessment; tutor assessment; staff development; programme accreditation; and research, development and community service.

 

Grace Lau speaks about QA in course development.

GRACE LAU SPEAKS ABOUT QA IN COURSE DEVELOPMENT.

Meanwhile Grace Lau and Prof Phalachandra Bhandigadi from ETP and guest speaker Dato’ Dr Sharom Ahmat, shared on QA in course development and in learner support, including the learning management system, WawasanLearn.

On the role of instructional designers, Grace said they work “as a surrogate learner asking the subject matter expert the kinds of questions a student would ask” regarding the course material.

Share:

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on whatsapp
WhatsApp

Post a comment

Your email address will not be published.

On Key

Related Posts

Natasha Goh
Posted by Natasha Goh
May 19, 2022

Unlocking Career Opportunities with DiGiT

The School of Digital Technology (DiGiT) Senior Lecturers...

Read More
Natasha Goh
Posted by Natasha Goh
May 17, 2022

Develop your Personal Branding for Greater Reach on LinkedIn

You should know your Social Selling Index (SSI)...

Read More
admin@wou
Posted by admin@wou
May 10, 2022

VC: Make Lifelong Connections at University

Making lifelong friendships and lifelong networks are very...

Read More
admin@wou
Posted by admin@wou
May 9, 2022

WOU Donates Computers to Phor Tay High School for Education

WOU donated 10 refurbished desktop computers to Phor...

Read More
Natasha Goh
Posted by Natasha Goh
May 5, 2022

Making Meaningful Connections: Foundation of Successful Sales

Understanding what is important for your clientele and...

Read More
Natasha Goh
Posted by Natasha Goh
April 25, 2022

Increase your market value as a Certified Project Manager

Employers around the world are looking for certified...

Read More
Natasha Goh
Posted by Natasha Goh
April 14, 2022

Achieve Your Web Developer Dream with a WOU Degree

Web development is an important facet of any...

Read More
Natasha Goh
Posted by Natasha Goh
April 11, 2022

Education is Key to Understand and Support People with HIV/AIDS

Inadequate knowledge and awareness of HIV/AIDS is an...

Read More
Natasha Goh
Posted by Natasha Goh
April 11, 2022

Applying Literature to Engage Learners with Creative Activities

For students to be motivated to participate in...

Read More
admin@wou
Posted by admin@wou
April 11, 2022

Becoming a Sought-after Technical Expert, after WOU

The technical skills and qualifications derived from WOU’s...

Read More
admin@wou
Posted by admin@wou
April 8, 2022
Natasha Goh
Posted by Natasha Goh
March 24, 2022

Understanding Children with Learning Disability in Mathematics

Dyscalculia is not as well-known as dyslexia, and...

Read More
We use cookies to give you the best experience.