Academic Position
 

1) Dean for School of Business and Administration (Based in Main Campus, Penang)

Responsibilities:

  • To contribute to the development of the University’s policy in areas affecting education and research in collaboration with the relevant committees and working groups set up in the University.

  • To provide leadership and strategic direction in the planning, action taking, communication and decision making processes to develop, enhance and promote existing and new programmes.

  • To network with partner institutions from government, industry and business organisations for the purpose of developing and offering collaborative diploma, undergraduate and postgraduate training programmes.

  • To work with the Chancellery, Registry and other Schools to ensure consistency of quality in curriculum development and delivery of diploma, undergraduate and postgraduate programmes.

  • To develop and promote a service oriented administration within the School of Business and Administration that will guide and direct its diploma, undergraduate and postgraduate students in their academic pursuits.

  • To mentor and provide the necessary guidance to academic staff of the School to enhance their course development and delivery skills as well as to encourage and help facilitate their research activities.

  • To provide academic advice to academic staff and students on issues related to programmes or courses.

Requirements:

  • Applicants should possess a PhD degree in a related field and have extensive academic and administrative experience at senior levels in higher education.

  • Previous experience in on-campus and open distance education would be an advantage as would a high level of oral and written competence in both English and Bahasa Malaysia*.

  • Evidence of effective academic leadership with demonstrated ability to lead and oversee the development of the School and to enhance their excellence in teaching and scholarship.

  • A proven track record of leadership in research and an established record of scholarly outputs in local and international journals.

  • A record of establishing mutually beneficial links with the community and the industries.

  • Experience in managing School as business unit would be an added advantage.

[* Does not apply to expatriate candidates.]
 

Interested applicants are invited to email us your comprehensive resume including academic certificates, current and expected salary, and a recent passport-sized photograph to hr@wou.edu.my no later than 3 October 2018.

Only shortlisted candidates will be notified.

 

2) Senior Lecturers and Lecturers (Based in Main Campus, Penang)
 

Responsibilities:

The appointees will be responsible for teaching, developing and coordinating the delivery of courses in one of the following areas and undertake research and publications in relevant areas.

> School of Business and Administration

  i) Finance
 ii) Accounting
 iii) Human Resource
 iv) Management Information System

> School of Science and Technology

i) Electronics / Mechatronics


The Job:

  • Oversight, delivery, coordination and development of learning materials for undergraduate and postgraduate courses (Open Distance Learning, Online Learning and classroom lecture) in the prescribed fields within the School.

  • Setting of assignments and examination papers and marking schemes.

  • Recruitment, training, management and evaluation of part-time tutors.

  • Liaising and working with external examiners, writers and assessors of learning course materials.

  • Working with other support units of the University including the Registry, Library, Educational Technology and Publishing Unit in the delivery of learning and teaching.

  • Assisting the School in developing new academic programmes, enhancing delivery and learning, facilitate seminars and other projects relevant to WOU.

Requirements:

  • A minimum Master's degree and preferably a PhD from an accredited University for School of Business and Administration or School of Science and Technology.

  • Excellent command of English and competency in Bahasa Malaysia.

  • Experience in Open Distance Learning programmes and/or a record of research and publications would be an added advantage.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.


Academic Support Position

1) Manager - Quality Assurance and External Relations (Based in Main Campus, Penang)

Responsibilities:

  • Directly responsible for the coordination and management of all Quality Assurance (QA) functions of both the Online Distance Learning (ODL) and Face to Face full-time (F2F) delivery provisions of the University.

  • Be actively involved in promoting specific programmes and serving as a training facility (in partnership with similar organisations) on QA.

  • Directing and coordinating the services for the secretariat of the Senate Committee on QA, Teaching and Learning (QATL).

  • Provide leadership and facilitate in the development of quality assurance protocols and systems in line with internationally accepted norms.

  • Monitor and ensure the implementation of QA practices in all areas of activities in the University.

  • Ensure compliance with conditions as laid down by regulatory bodies where appropriate.

  • Oversee the conduct and compilation of the evaluation of student performance data and development of ways to improve student performance in association with Educational Technology and the Schools.

  • Conduct on a periodical basis quality audit with a view towards strengthening the existing quality systems and practice.

  • Promote and establish collaborations with institutions locally and abroad.

Requirements:

  • Minimum Bachelor Degree or equivalent qualifications from a recognised reputable institution.

  • Minimum 8 to 10 years related experience in a managerial position (preferably from the Higher Education Institution).

  • Possess good communication and interpersonal relationship skills and ability to work closely with all internal and external stakeholders.

  • Able to carry out internal audits and other verification activities as well as ensure compliance to all aspects of Quality Assurance standards and benchmarks.

  • Good command of spoken and written English and Bahasa Malaysia.

  • Computer literate.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.

 

2) Officer - Quality Assurance (Based in Main Campus, Penang)

Responsibilities:

  • To facilitate the development, improvement and revision of Standard Operating Procedures of various departments;

  • To facilitate any continuous improvement process and assist in the preparation for external audit [eg. Ministry of Higher Education (MOHE), Malaysian Qualifications Agency (MQA) etc];

  • To ensure the development, delivery and monitoring of programmes conform to MQA / MOHE requirements;

  • To undertake other related duties as may be assigned by the Director, and/or Management from time to time.

Requirements:

  • Minimum Degree in Business Administration or its equivalent with 2-3 years of working experience.

  • Good command of spoken and written English.

  • Computer literate especially in MS Words and Excel.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.

 

3) Officer - Web Designer / Web Developer / Web Programmer (Based in Main Campus, Penang)

Responsibilities:

  • Develop functional and appealing learning management system web and mobile-based applications based on designs.

  • Provide support in website maintenance and enhancements.

  • Collaborate with system’s stakeholders.

  • Stay up-to-date on emerging technologies.

  • Assist in other programming related duties and projects when assigned.

Requirements

  • Candidate must possess at least a Bachelor's degree in computer related field or equivalent with emphasis in programming.

  • At least 3 years experience with strong proficiency in Web Service (REST, SOAP, JSON), SQL and HTML.

  • Knowledge of image altering/editing tools such as Photoshop, Illustrator and sketch to crop, resize, or perform small adjustments on an image.

  • A good team player and able to work independently and under pressure. Strong analytical, problem solving and solution oriented abilities.

  • Excellent analytical, organisational and communication skills.

  • Applicants should be Malaysian citizens or hold relevant residence status.


Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.

 

4) Administrative Assistant - School of Science and Technology (Based in Main Campus, Penang)

Responsibilities:

  • Provide administrative and secretarial support to faculty and administrative staff, including office work flow, academic support, appointments, correspondences, budgets, data compilation and record control. In addition, you may perform duties that are sensitive and confidential in nature.

  • Set up and maintain various office files and records required for reference and efficient operation, maintaining confidentiality in the handling of WOU records.

  • Management of the day to day operations in respect of routine correspondences and external communications, telephone enquiries, control on the use of office equipments including photocopier and fax machine.

  • Undertaking such other duties and responsibilities as may be assigned by the Deans from time to time.

Requirements:

  • Candidate must possess at least a Diploma in the relevant field. (Preferably with distinction in Mathematics and credit in English at SPM level).

  • Computer literate - especially in Microsoft Office (Excel, Words and etc.).

  • Detail oriented and meticulous.

  • Candidate with administrative work experience will be an added advantage.

  • People oriented with experience in management and administrative work.

  • Good command of spoken and written English and Bahasa Malaysia.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.

 

5) Instructional Designer (Based in Main Campus, Penang)

Responsibilities:

  • To work with Course Developers and Course Coordinators in designing, developing and organising educationally sound self-instructional materials to assist students in learning.

  • To design and co-ordinate the development of web-based interactive activities and multimedia components to produce high quality course material to engage and enhance students understanding of the content.

  • To assist as required in preparing training materials and conducting workshops in the areas of course development plan and e-learning material development and in other distance education practices and methods in order to training and share knowledge with others.

  • To assist in carrying out course evaluation and research as required as part of the University policy to encourage research effort.

  • To copy edit the course materials and ensure that the University house style is maintained for consistency.

  • To assist in facilitating the use of Open Education Resources in course development and delivery in line with the University policy to utilise open source materials.

Requirements:

  • Candidate must possess at least Bachelor’s Degree / Post Graduate Diploma / Professional Degree in Educational Technology / Instructional Design/ Creative Multimedia / Mass Communication or equivalent.

  • Excellent analytical, organisational and communication skills.

  • Experience in using e-learning tools.

  • Excellent in working with teams and able to collaborate with people across different disciplines and cultures.

  • Knowledge in HTML is an added advantage.

  • Excellent written English, including spelling, grammar and style.

  • Computer literate especially in Excel, Words and Power Points.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.


6) Officer - Registry (Based in Main Campus, Penang)

Responsibilities:

  • To be responsible for the management of the examination processes of the University.

  • To maintain and administer its integrity and reliability.

  • To maintain and administer the assessment records of students.

  • To administer the graduation office of Registry.

  • To support other Registry functions.

Requirements:

  • A recognised Bachelor’s / Master’s degree in Business Administration or equivalent qualification.

  • Preferable working experience in an educational institution.

  • People-oriented with experience in management and administrative work.

  • Good command of spoken and written English and Bahasa Malaysia.

  • Computer literate especially in MS Office.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified .


Non-Academic Position
 


1) Executive / Officer, Marketing & Admission - Regional Centre and Regional Support Centre

Responsibilities:

  • Support and maintain admission, examination and student records.

  • Responsible for all aspects relating to the marketing of the University and its programmes.

  • Develop marketing plans and potential student database.

  • Handle all enquiries and convert all leads from CRM.

  • Assist in counseling and provide guidance on enquiries on advance standing.

Requirements:

  • Degree/Diploma or equivalent in Business Studies, Mass Communication, Finance or Accounting with minimum 2 years of relevant experience.

  • Applicants with telemarketing skill and experience will be an added advantage.

  • Able to work on weekends.

  • Working hours: 10 A.M. - 7 P.M. (Tuesday to Sunday where Monday is a rest day and there will be an off day between Tuesday to Friday depending on the duty roster arranged).

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my.

Only shortlisted candidates will be notified.
 


2) Application Developer (Based in Main Campus, Penang)

Responsibilities:

  • Focus is on the delivery of application system solutions to meet both business/operational needs of university.

  • Requirement Definition: Participate in requirements definition at the program, process and system levels. Transform requirements into system, process and program designs. Requirements may be for custom development or adaptation of third party or packaged application software.

  • Design: Design new programs and integrate processes. Design may be custom or involve adaptation of or integration to third party packaged applications software. Design activities may involve assessing package software and evaluating configuration options of the application against university’s requirement.

  • Quality Management: Ensure the quality of developed and delivered IT capabilities. Coordinate and execute systems testing. Ensure proper change control procedures are followed. Evaluate system integration impacts beyond the scope of specified change.

  • Maintenance, Enhancement and Support: Provide support as necessary to existing suite of applications within a functional area. Solve software problems in a timely fashion. Provide support to user on technical and process.

Requirements:

  • Candidate must possess at least a Bachelor's degree in computer related field or equivalent with emphasis in software engineering.

  • Preferably with few years relevant experience with strong proficiency in ASP.Net, SQL, Stored Procedure, HTML, JavaScript and Web Services.

  • Experience with multi-tier application, database & web development systems integration.

  • Knowledge on mobile application development is an added advantage.

  • A good team player and able to work independently and under pressure.

  • Strong analytical, problem solving and solution oriented abilities.

  • Excellent analytical, organisational and communication skills.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.
 


3) Executive Secretary (Based in Main Campus, Penang)

Responsibilities:

  • Performs secretarial duties, daily office administrative works and handles confidential matters.

  • Manages effectively activities and timetable for the Vice Chancellor; this will include booking appointments, arranging travel itineraries, and liaising with external/internal parties.

  • Prepares agenda and collects materials for meeting, speeches and conferences, takes minutes and keeps records of proceedings.

  • Communicates Vice Chancellor’s instructions or desires to the relevant parties and updates VC on status of issues.

  • Executes all tasks assigned effectively, within time-frame given and with least resources.

  • Handles multitasks and undertakes special assignment/ad-hoc duties when necessary.

Requirements:

  • Candidate with at least Diploma in Private Secretarial Course/Business Administration or equivalent.

  • At least with 5 years of current relevant working experience in secretarial role.

  • Strong knowledge of secretarial and administrative procedures.

  • Must have the ability to maintain confidentiality of information at all times.

  • Good command of written and spoken English and Bahasa Malaysia.

  • Proficiency in Microsoft Office applications is a must.

  • Good interpersonal skills and able to interact professionally with all levels of management and staff.

  • Pleasant and meticulous personality.

  • Multi-tasking, resourceful and proactive with sense of urgency.

  • Highly collaborative to work as a team and self-motivated to work independently with minimum supervision.

  • Applicants should be Malaysian citizens or hold relevant residence status.


Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.


 
4) ) Senior Executive / Executive - General Services and Administration (Based in Main Campus, Penang)

Responsibilities:

  • To assist and oversee matters related to Events Management including supervising daily events and rental of the Universities facilities.

  • To assist in managing the Department’s Budget including petty cash.

  • To assist in coordinating matters related to Tenancy Agreements and legal matters.

  • To handle preparation of reports and meeting minutes.

  • To oversee the management of Front Office

  • To carry out any other responsibilities as and when required by the management from time to time.

Requirements:

  • A recognised Bachelor's degree in Business Administration/ Management/ Accountancy or equivalent.

  • A minimum of 5 years supervisory experience related to management and administrative functions at an executive level.

  • Possess good interpersonal and communication skills with pleasant personality.

  • Good command of spoken and written English and Bahasa Malaysia.

  • Computer literate especially in MS Office.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.


5) Executive / Senior Executive - Facilities & Maintenance (Based in Main Campus, Penang)

Responsibilities:

  • To manage the Facilities & Maintenance of Building and M&E.

  • To handle Projects and Tenders and Authorities (incl. BQ preparations)

  • To oversee on Audit including Assets & Security (HQ, Regional Centres and Regional Support Centres) including OSHA.

  • To provide support in administrative duties including liaising with vendors for sourcing of quotations, raising purchase requisitions and preparing reports and etc.


Requirements:

  • Minimum a Bachelor Degree in Building / Construction / Engineering / equivalent.

  • A minimum of 5 years' supervisory experience at executive level.

  • Good oral and written communication skills, computer literate preferably in AUTOCAD.

  • Experience and knowledgeable in Facilities & Maintenance.

  • Applicants should be Malaysian citizens or hold relevant residence status

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.


6) Officer, Customer Service - MARCOM (Based in Main Campus, Penang)

Responsibilities:

  • To be a primary contact person in the University Call Centre unit to answer queries and handle feedbacks.

  • To be the coordinator between the Main Campus and Regional Centres in managing students & prospects in the Customer Relationship Management (CRM) system.

  • To assist in University events, road shows, education fairs and all other promotional activities as required.

  • To assist in direct marketing initiatives e.g. e-newsletter, sms, phone calls and etc.

  • To conduct student survey and student retention activities and preparing reports.

  • To assist in other marketing activities as and when required by the University.

Requirements:

  • A recognised Bachelor’s Degree in Business Management / Communications / Public Relations / Digital Media / Psychology or equivalent.

  • Possess good understanding of Customer Relationship Management (CRM) system and Customer Experience (CE) approach.

  • Minimum 3 years working experience in Call Centre operations.

  • Must be able to produce CRM related reports and presentation as and when required.

  • People oriented with experience in management and administrative work.

  • Good command of spoken and written Chinese, English and Bahasa Malaysia.

  • Computer literate especially in MS Office.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.


7) Officer - Finance

Work location: – (The successful candidate will be based in one of the subsidiaries of Wawasan Open University)

Responsibilities:

  • Responsible for fees collection & preparation of collection reports.

  • Assist the Finance Manager in handling Accounts Payable and General Ledger and other accounting functions.

  • Assist in the monthly accounting closing.

  • Perform any additional ad-hoc tasks as may be assigned from time to time

Requirements:

  • Minimum Bachelor Degree in Accounting or equivalent Professional Accounting qualifications with 2 to 3 years related working experience.

  • Excellent and proven project management skill.

  • Ability to work well with all levels.

  • Knowledge of ERP system.

  • Good command of spoken and written English.

  • Computer literate especially in MS Office and other Accounting Systems.

  • Applicants should be Malaysian citizens or hold relevant residence status.

Interested applicants are invited to email us your comprehensive resume including academic certificates and a recent passport-sized photograph to hr@wou.edu.my

Only shortlisted candidates will be notified.