WOU appreciation to frontline staff

Wawasan Open University has initiated the award of certificates to recognise Regional Centres (RCs) and Regional Support Centres (RSCs) for their successful recruitment of students, beginning with the July 2013 intake.

Five certificates were presented by Vice Chancellor Prof Dato’ Dr Ho Sinn Chye during the operations breakfast gathering today at the Homestead organised by the Finance Department.

Prof Ho addresses the staff.

Prof Ho addresses the staff.

This is the first time WOU is giving such recognition to the RCs and RSCs, where they were evaluated on the enrolment of new and continuing students, collection of invoiced revenue, growth in total student enrolment and student-to-staff throughput ratio. WOU aims to bestow similar awards every semester, with performances assessed on a semester basis.

For the July 2013 intake, the Ipoh Regional Centre (IPRC) came up tops, receiving three awards - for ‘Best new enrolment performance’, ‘Best re-enrolment performance’, and ‘Highest growth in total enrolment’. On hand to receive the awards was IPRC director Ching Huey Ling.

Ching happy with the recognition to IPRC.

Ching happy with the recognition to IPRC.

Angie Ng Ai Chen, as Head, received the ‘Best invoiced revenue performance’ award from Prof Ho on behalf of Klang Regional Support Centre, while the Penang Regional Centre (PGRC) was honoured for ‘Best throughput performance’.

Director of Marketing & Communications/Regional Operations KH Chong, in presiding over the presentation, said the awards were based on the targets set and the actual achievement.

Dr Seah Soo Aun applauds the achievements.

Dr Seah Soo Aun applauds the achievements.

Earlier in his remarks, Deputy Vice Chancellor (Operations) Dr Seah Soo Aun applauded the RCs, RSCs and all the departments in the University for their achievement in the three key areas. “We came close to hitting the invoiced revenue for ODL for July. We may achieve student numbers but what is most important is the cascading revenue. Our total student enrolment numbers surpassed our KPI, while the new student enrolment for July was the highest in the history of WOU, hitting the KPI in that category.”

He said the University will be setting new targets for the next intake, adding “higher targets and achievements are part and parcel of a dynamic organisation”.

Having fun at the breakfast get-together.

Having fun at the breakfast get-together.

About 70 people attended the breakfast gathering, including representatives from the RCs and RSCs who were at the main campus for the 14th Operations and Review (ORP) meeting from 4-6 September 2013.