• How do I get started?
• How do I log in to MyDigital Library?
• How do I report technical problems?

2.     WIRELESS NETWORK

• How do I connect to the University's Wireless Network?
• How to add WOU student wireless network?

• How do I print from the library's computers?

Wawasan Open Library uses a system called Ezproxy to make sure that all users using MyDigital Library and its online services are WOU students, faculty and staff with valid computer account. It is necessary to sign in to the Ezproxy server because the e-resources are restricted to authorised users only. The library sign licensing agreement with the publishers which requires us to ensure that only members of Wawasan Open Library uses these resources. In addition, there are materials that are only meant for the readership of WOU faculty and students only such as past years examination questions and course reserve materials.

• Go to WOU website.
• Click on Account & Password Administration
• Click on Account Self-Activation

• Once in, follow the steps instructed.
• After registering your password, the system will generate your user ID. This user ID can be used with your password to access MYWOU portal, WawasanLearn (Learning Management System) and Webmail.

• Go to Library Website.
• Under the MyDigital Library header, click on the resource that you would like to use.
• You will be requested to authenticate yourself.

• Log in using your student user name and password. It is the same user name and password you use to access MYWOU portal, WawasanLearn and Webmail.
• The authentication process is a mechanism whereby by supplying the right user name and password, the user will have access to all the application and resources he/she is supposed to have without having to log in multiple times and having to remember many different passwords.
• Once authenticated, you will have have full access to all restricted library electronic resources.
• Please note that the following resources are not available via Ezproxy for techical or licencing reasons. The log in user name and password are available from MYWOU portal, under MY LIBRARY. Click on the List of e-resources link. You can also contact our Reference Librarian for assistance.

1. Far Eastern Economic Review

2. Malaysian Master Tax Guide Manual

3. Malaysiakini.com

4. The Economist

5. The Wall Street Journal

• Occasionally, there will be errors or problems encountered. Please address your online services problems to the ITS Support by email: itsupport@wou.edu.my

• Was there an error message. What did it say?
• What kind of operating system you are using (eg. Windows 98, Macintosh OS9, etc.)?
• What browser are you using (eg. Internet Explorer 6.0, Mozilla Firefox 2.0, Google Chrome, etc.)?
• What did you try to do when the problem occurred?

2.  WIRELESS NETWORK

• Click the wireless network icon at the bottom right-hand side of the system taskbar.

• You will see the Wireless Network Connection Status window that should look similar to the following image:

• Click the View Wireless Networks button.
• You will see the Wireless Network Connection window that should look similar to the following image:

• Click the Connect button.
• You will see the Welcome to WOU WIFI window that should look similar to the following image:

• Key in your student user name and password. Click the Submit button.

The Main Campus Library provides a self service card operated printing and photocopying service. The Cartadis card can be purchased from the Circulation Desk on Level 5. Those without the Cartadis card may use the service too. Please approach the library staff at the Circulation Desk for further information.

• After submitting the print command, you will need to go to the Photocopier Service Room at Level 5.
• Slot in the Cartadis card in the reader and select the source computer number eg. PC2 or PC9 from the job list on the photocopier.
• Key in the password [1234] to start printing. It is a command password.
• Collect your printing output.
• Don't forget to collect the Cartadis card.