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Learning support services

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How will I study?
   
Where can I study?
   
Will I meet other students when I study at Wawasan Open University?
   
What are the delivery modes of courses?
   
Must I have a computer and Internet access when pursuing my studies in Wawasan Open University?
   
What is the language used during tutorials?
   
What if my standard of English is not very good?
   
What is the tutor to students ratio in Wawasan Open University?
   
How do I interact with my tutors?
   
Who conducts the tutorials?
   
What are the qualifications of your tutors?
   
How many tutorials are there in a semester?
   
When will I get my timetable?
   
If there is a clash in my timetable, what should I do?
   
Will I be required to attend all my tutorials?
   
What is conducted during the tutorials?
   
What are the deadlines for the submission of my Tutor-Marked Assignments (TMAs)?
   
Can I submit my TMAs on-line?
   
What will happen if I am not able to submit my TMA on time?
   

How will I study?
You will
  • Receive a comprehensive printed course materials and textbooks (if applicable).

  • Participate in the Learning Management System (LMS) for online discussions/forum with your peers, tutors and course coordinators.

  • Have a tutor allocated to you who will guide and advise you on your courses and is available by telephone, or will support through online communication.

 

 
Where can I study?
Wawasan Open University has set up Regional and Learning Centres in various locations i.e. Penang, Ipoh, Kuala Lumpur, Bandar Utama, Johor Bahru and Kota Bharu. These centres will have basic facilities for tutoring and learning e.g. library, study area, classrooms, etc.

With Wawasan Open University's online learning facilities and e-library you can also study at home, workplace, and public libraries or during your business trips..
 

 
Will I meet other students when I study at Wawasan Open University?
Yes, you will have the opportunity to meet your coursemates during your tutorials, day schools or laboratory sessions.
 

 
What are the delivery modes of courses?
Through:
  • Face-to-face tutorial sessions.
  • The comprehensive course materials.
  • Learning Management System (LMS), a platform to input information such as course content and allows synchronous and asynchronous conferencing.
 

 
Must I have a computer and Internet access when pursuing my studies in Wawasan Open University?
Highly advisable for you to have access to a computer and to the Internet facilities. However, if you do not have such amenities, all Wawasan Open University Regional Centres provide self access computing facilities to facilitate your learning. Apart from that, all our course materials are specially designed to cater for the needs of open distance learners.
 

 
What is the language used during tutorials?
Tutorials are conducted in English.
 

 
What if my standard of English is not very good?
Wawasan Open University offers foundation courses in English to strengthen your basic competencies in English language. Apart from that, it is compulsory for students to enrol for university courses such as Communication for Workplace, English for the Workplace and Writing Skills for University Studies to enhance their English proficiency before embarking on higher level courses.
 

 
What is the tutor to students ratio in Wawasan Open University?
Approximately 1:30 for undergraduate courses and 1: 25 for postgraduate courses.
 

 
How do I interact with my tutors?
Your tutors may be reached through the following modes:
  • Emails
  • Telephone
  • Other computer-mediated communications, and
  • Face-to-face (F2F)

We will have an online Learning Management System (LMS) where you can post your questions and hold discussions with tutors as well as your course mates.

 

 
Who conducts the tutorials?
Tutorials are conducted by tutors who are recruited from universities and private institutions of higher learning as well as from the industry. They are selected for their specialist knowledge in specific courses and their teaching abilities.
 

 
What are the qualifications of your tutors?
Tutors will have at least a Bachelor’s degree for undergraduate courses and at least a Master's degree for postgraduate courses in the relevant field and possess at least two years teaching experience or relevant working experience in a senior position in the private or public sector.
 

 
How many tutorials are there in a semester?
In general, there are five tutorials in every semester for most courses. However, some Science and Technology courses may have more than five tutorials.
 

 
When will I get my timetable?
You can get your timetable from your Regional Centre upon enrolment.
 

 
If there is a clash in my timetable, what should I do?
Please contact your Regional Centre Manager and apply for a tutorial group reallocation.
 

 
Will I be required to attend all my tutorials?
Tutorials are not mandatory but it is highly advisable for students to attend all the tutorial sessions.
 

 
What is conducted during the tutorials?
During tutorials, tutors will provide constructive feedback on your Tutor-Marked Assignments (TMAs) as well as valuable guide to help you advance in the course.
 

 
What are the deadlines for the submission of my Tutor-Marked Assignments (TMAs)?

Please check the Online Assignment Submission (OAS) system or the Student Handbook for details of your TMA submission deadlines.

 

 
Can I submit my TMAs on-line?
Yes, students are encouraged to submit TMAs online. As of July 2009 semester, most courses have made it compulsory for students to submit their TMAs online. Students should therefore check WawasanLearn for those courses that still allow hardcopy submission.
 

 
What will happen if I am not able to submit my TMA on time?
Please contact your Regional Centre Manager or tutor if you are not able to submit your coursework on time. You may apply for the deadline extension for submission of TMAs. Please get the form from your Regional Centre. You can also apply for TMA extension through the Online Assignment Submission System (OAS).